Store
Policy
Shipping and Payments
Shipping
We ship internationally to most countries. Delivery times and costs may vary depending on destination and quantity ordered. Once your order is confirmed, we will provide you with all shipping information, including tracking details.
Payments
We accept payment on FOB (Free On Board) terms. Specific payment details, including bank, method and timing, will be communicated directly via email after order confirmation. Please contact us for any questions or specific needs regarding payment.
For further information, do not hesitate to write to us at the email address indicated in the Contact section.
Privacy & Safety
Privacy Policy
This Privacy Policy describes how we collect, use and protect the personal data of visitors to our website, created and operated through the Wix platform.
Data Collection
When you browse our site, we may collect some personal information, including your name, email address, phone number, shipping address, and order details. This information is voluntarily provided by you when you make a purchase, register, or fill out a contact form.
Use of Data
The data collected is used exclusively for purposes related to order management, customer service and communications relating to our products and services.
We do not share your data with third parties unless necessary to complete the transaction or comply with legal obligations.
Data Protection
We take technical and organizational security measures to protect your personal data from unauthorized access, disclosure or destruction.
Contacts
For any questions regarding our privacy policy or to request access, modification or deletion of your personal data, you can contact us at the email address: chenkaiexport@gmail.com
Wholesale Requests
Wholesale Requests
We are happy to work with retailers, distributors and business partners interested in our products. We offer advantageous conditions for wholesale orders, with the possibility of customization and dedicated support.
Customization Services
To meet the specific needs of your market, we offer customization services, including:
Custom logo and packaging
Exclusive colors or patterns
Private labels
Customized technical or functional specifications (on request)
Contact us to discuss the customization options available for your orders.
To receive our catalog, wholesale price list or start a collaboration, write to us at:
We will reply to you as soon as possible with all the necessary information.
We are open to specific requests and long-term partnerships.